16-01-2003 15:58									#31
	Support Apolyton

Thanks Marauder34 for the advice. I tried everything you said but still end up with Error 13. So I guess in the mean time I will stick with Civ 3 and see what infogrames has to tell me. If infogrames has any good suggestions I will post them. Enjoy PTW!

	17-01-2003 09:05									#32
	Avatar Enlargement: We've got the solution

One thing Coyote...

Did you install PTW like I said, and restart the computer (no installing the patch). I can play without the patch if I restart immediately after installing the game from the cd (NO PATCH). I have not gotten the patch to work yet, but I can play PTW at least.

	18-01-2003 13:37									#33
	Support Apolyton, buy Galactic Civilizations: Deluxe Edition

Hi Marauder34

I did everything exactly as you said. Still go this error 13 thing. Anyway enjoy PTW. Thanks for all the suggestions.

	21-01-2003 09:04									#34
	Support Apolyton, buy Alpha Centauri

Hi everyone

I finally got some words from infogrames. They have solved my problem and I am now able to play PTW. Here is what they said

We've seen that kind of problem on systems with too many fonts, or a particular font that conflicts with our program. First, reduce the number of fonts on your system to 200 or less. That done, use your Fonts control panel to look for all of the fonts labeled Lucida, and remove them from the font folder. It isn't necessary that you delete those fonts, but they must
be removed from the font folder. Next, make a copy of all of the fonts in the Civ 3 folder, and copy them to the font folder.

I am gonna enjoy PTW after 2 weeks of waiting.

	21-01-2003 11:09									#35
	Support Apolyton or Terrorists Win

Is that with the patch installed too? Or does it just work without patch?

	21-01-2003 15:34									#36
	Help yourself to an AD-FREE life

quote: Originally posted by coyotetw We've seen that kind of problem on systems with too many fonts, or a particular font that conflicts with our program. First, reduce the number of fonts on your system to 200 or less. That done, use your Fonts control panel to look for all of the fonts labeled Lucida, and remove them from the font folder. It isn't necessary that you delete those fonts, but they must be removed from the font folder. Next, make a copy of all of the fonts in the Civ 3 folder, and copy them to the font folder. I am gonna enjoy PTW after 2 weeks of waiting.

So am I, but after 7 weeks, and buying a new OS ! I can't believe it could be so simple.

Congratulations to everyone !
(Apart from Firaxis/IG for letting it run so long and making the problem in the first place, but then the did say clearly how tho fix it so... doh )

-jam

	22-01-2003 08:31									#37
	Support Apolyton, buy Call to Power 2

Hi Marauder34

I did it without the patch. However, I installed the patch afterward everything runs smoothly. I assume that having the patch installed before making adjustments should have no problem

	26-02-2003 01:09									#38
	Full PM-box? Change here!

WHY IS THIS BUG STILL NOT MENTIONED IN THE BUG LIST STICKY???? I scanned the bug list, didn't find it, and thought I was the only one to have it. Only a completely unrelated search got me here now by accident.

It seems to be the LucidaSansRegular that's the culprit for Civ3. I don't have PTW, so can't say about those problems.

	04-05-2005 23:11									#39
	Suffering from ads?

quote: Originally posted by coyotetw Hi everyone I finally got some words from infogrames. They have solved my problem and I am now able to play PTW. Here is what they said We've seen that kind of problem on systems with too many fonts, or a particular font that conflicts with our program. First, reduce the number of fonts on your system to 200 or less. That done, use your Fonts control panel to look for all of the fonts labeled Lucida, and remove them from the font folder. It isn't necessary that you delete those fonts, but they must be removed from the font folder. Next, make a copy of all of the fonts in the Civ 3 folder, and copy them to the font folder. I am gonna enjoy PTW after 2 weeks of waiting.

Forgive me for resurrecting such an old thread, but the quoted post fixed the "Error Loading Font (error 28)" issue I'd been having.