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kring
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Wichita,KS,USA
Dec 2001 time: 23:31
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That isn't always possible. Some orders can't be updated to add stuff, which is what happened in my situation. My ongoing saga (and that's what it is turning into) is still in the back and forth email discussion stage. I am about ready to take the $10 Gift Voucher offer from EBGames.com if we can't reach a good resolution with Amazon.com.
Here is Amazon.com's policy on adding stuff to an order and combining orders:
Note: We're unable to combine or add items to the following types of orders:
Orders where items have already entered the shipping process
Orders to be sent via free Super Saver Shipping
Orders for gift certificates
Orders paid for in total by gift certificate
Replacement orders generated by our customer service department
Orders for cell phone products and services
Orders placed using a corporate account
Orders placed with Amazon Merchants
Orders placed on the Borders teamed with Amazon.com store, using Borders Gift Card funds
Orders placed on the Waldenbooks teamed with Amazon.com store, using Waldenbooks Gift Card funds
Gold Box orders
My order fell into the Super Saver Shipping and paid for in full by gift certificate categories. There are workarounds for those situations, but it is a big pain since I have tried numerous ways around this issue (It can be done because I found the workaround after ordering and canceling half a dozen times or more). If you don't meet any of the restrictions above, then you can add an item or combine orders. Be warned that if you exceed the Super Saver Shipping amount ($25), then the system views your order as Super Saver even if you opt to have it shipped some other way. I ran into this problem while I was trying to do the workaround. If you only order the Best of the Net CD by itself, you avoid the issue. It did allow me to preorder the BoN CD without Conquests, I don't know if it would ship it without the game or not.
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kring
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Wichita,KS,USA
Dec 2001 time: 23:31
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quote: Originally posted by TheArsenal
I was assured at great lengths that the Best of the Web CD would be included in my package, although it was not originally listed at the time I made the order. I am uncertain as to why my experience is so much different than others here, but I am not complaining. |
I hope you get the CD but don't be surprised if you don't. I have received more than 6 emails (and counting) from Amazon.com, and they all assured me at great lengths that I would NOT get the free CD offer unless I re ordered, or opted to add the CD to my past order after cancelling the Super Saver Shipping deal, which would add more than the cost of the CD.
I decided to re preorder since they were offering the original sale price that I received when I first pre ordered. This time I chose the added CD deal so I will get it.
Edited for spelling
Last edited by kring on 27-10-2003 at 03:35
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