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Asher
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Calgary, Alberta
Nov 1999
time: 22:33
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It's been a while. 
http://news.com.com/2100-1041_3-513...ml?tag=nefd_top
quote:
Disgruntled Apple users get vocal as Macworld looms
Last modified: December 31, 2003, 3:25 PM PST
By Reuters
Can a few bad apples--like product-quality complaints and potential lawsuits--spoil the bunch for loyal fans of Apple Computer ahead of their biggest party of the year?
As enthusiasts devoted to Apple prepare to descend on San Francisco next week for the annual Macworld conference, at least two online petitions have collected hundreds of signatures from potential plaintiffs seeking to file lawsuits over claims of defects in the iBook laptop.
Another growing source of complaints surrounds Apple's wildly popular iPod line of digital music players, which many enthusiasts believe will get an upgrade at Macworld with the introduction of smaller, less-expensive models and a range of case colors.
In California, a lawsuit seeking class-action status is expected to be filed in January against the company over the claim that Apple's warranty does not run long enough to cover problems with the player's battery.
Apple has won raves over the years for its sleekly designed computers. The company, with a market share of around 2 percent, is able to command higher prices, due in part to Apple machines being perceived as more secure and reliable than PCs running Microsoft's Windows operating system.
Taken together, both consumer campaigns against a company that prides itself on high standards for design and engineering threaten to cast a shadow over Macworld, historically a forum for Apple and its charismatic leader, Steve Jobs, to showcase new products and innovations.
An Apple representative declined to comment on questions concerning pending litigation and claims of defective computers.
Users of Apple's iBook have been reporting problems with their iBooks in increasing numbers in the last few weeks, according to Ric Ford, president of MacIntouch, which runs the MacIntouch.com Web site, an independent site for Mac users.
But Ford attributed the increased chatter more to the fact that some users have narrowed in on the cause of the long-standing problems rather than the impending start of the Macworld show.
"I don't think it's really related to Macworld," Ford said. "I think the problems have been there, but people are starting to understand the source of the problems."
The difficulties stem from the iBook's logic board, or motherboard, users say in discussion forums and on message boards--including boards on Apple's own Web site. Many users report that replacement units have the same problems with display and video output.
Most of the complaints pertain to a particular iBook model with dual USB ports, and many users say the problems started to show up just after the computer came out of warranty.
One of the petition sites, BlackCider.com, which uses as its logo an apple with a screw run through it, has 408 signatures from potential lawsuit participants.
Site owner Michael Johnson also offers T-shirts with the site logo on front and "Ask me about my logic board" on back.
The other Web site, created by Brendan Carolan at PetitionOnline.com, has collected 850 signatures and calls on Apple to either extend the iBook warranties or offer a replacement.
Neither Johnson nor Carolan were immediately available for comment.
The claims of problems have also extended to the company's higher-end PowerBook line. Macworld magazine, in its December issue, said that because of defects, it had to return three of six 15-inch aluminum PowerBook G4s it had ordered for testing purposes.
Meanwhile, a video making the rounds of the Internet shows a man spray-painting the message "IPod's unreplaceable battery lasts only 18 months" on iPod posters.
The filmmaker, Casey Neistat, said in a note on his Web site, ipodsdirtysecret.com, that he decided to make the film after his unit essentially died in September and he was told the battery could not be replaced. Subsequently, Apple has begun offering a $99 battery replacement service. |
Where does all the money go??
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Comrade Tassadar
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In class action, did you bold ass to make a point or not?
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Asher
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Calgary, Alberta
Nov 1999
time: 22:33
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quote:
Originally posted by Agathon
If this is about the ipod battery thing, it's fraudulent. The guy who made the movie is a fraud. You can buy replacement batteries for 50 bucks at ipodbattery.com |
That doesn't make him a fraud, it makes you a fraud for lying about it. Apple doesn't tell people to buy third party batteries. And until this movie was out and public, it was $199 to get your iPod battery replaced officially through Apple. And now it is $99 due to the public backlash. You can get third party ones for $49...but that's not the point.
His movie was made about the official response he got from Apple (hell, it was recorded). You seem to have a MAJOR problem with the concept of time -- both in this case and in the iTunes-deletes-your-files case. In both cases, Apple did something extraordinarily dumb, there's lots of bad publicity for them, then they chage their minds. Then the blind followers say "No, that's not the case, see it's cheaper than he says!" after Apple cuts the prices in response to the backlash. I'm not sure if that demonstrates your lack of mental capacity or your "evil" intents to lie to everyone (one may call you a fraud, actually...)
quote:
Of course some people think that a lithium battery should last forever, but they are the sort of people who believe in perpetual motion machines. |
Li-Ion batteries last a helluva lot longer than 18 months unless they're the biggest pieces of shits you can get. Apple uses cheap components and charges high prices, no news here...
quote:
But of course according to some lunatics APPLE IS EVIL!!! |
If this is a reference to me, I've never called Apple evil.
I merely think the people who spend so much money on such POS products need to re-assess their situation. 
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Asher
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Calgary, Alberta
Nov 1999
time: 22:33
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In response to this article on another site...
http://www.aceshardware.com/forum?read=105061653
quote:
There is an odd phenomenon concerning Macs.
If you work with a lot of them, you come to understand they have quirks at best and severe flaws at worst.
If you only work with one, and someone does all the maintainance for you, you love them.
Thus is the plight of net admins who speak out about Mac flaws, will be flamed by single system users.
I ran 180 macs on a WAN, and I realized that if we had been using any other platform, I would not have been able to stay on top of them by myself. But at the same time, constantly running into flaws such as the undocumented flaw of USB printer sharing being incompatible with DHCP, and older models' appletalk grabbing the printer port when the network went down.
Every generation has had it's trouble, like my 1Ghz G4 has with my HP all-in-one.
The worst problem of all? Seek technical help for a problem on any forum, and 20 apple zealots will jump up to say Macs are the coolest and no technical problems exist.
Watch the responses to this post. 1/3 will tell me I'm dumb because I didn't use the secret key combo shift-command-s-tab. The other 1/3 will talk about how bad windows is in comparison. 1/3 will be outright attacks on me.
There will be no solutions posted. |
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Cruddy
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Hmm... I think I see a pattern here.
Apple does not sell mass market - Apple sells to those with more money than brain cells.
Is it any wonder they scream for the lawyers when Mac doesn't perform their every wish?
I bet MS wish they had Apple's customer loyalty... although personally I wouldn't ever bother getting an Ipod. For that price I could make my own.
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Zopperoni
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That you're not trying hard enough =)
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02-01-2004 13:41
someone stole ashers account!!!!
Their bald!
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