07-01-2004 00:21									#1
	Game will not load, help please. Lose 30 kilos (of popups)

Hey Everyone,

I received Galactic Civilizations for a Christmas gift and am having a serious problem. The game will not finish loading. It starts to load, the movie for the developer starts and then it freezes. I moved that movie to a different folder to see if that was causing the problem, but it still froze on the second movie (I guess the developer little tidbid). Moved that movie as well and still didn't work, then it froze at what I am guessing is the intro screen.

I am using the following:
Windows ME
Athlon 1.2 Ghz
512 RAM
GeForce 3 Ti200, not sure of which driver set, but had to reformat HD in November and downloaded newest drivers then.

I have uploaded the 1.1 expansion pack and still no help. Anyone have any ideas of what I can do? Troubleshooting info? What else would someone need to know to help diagnose my problem?

Thanks for any help you may be able to provide.

	07-01-2004 02:10									#2
	Support Apolyton, buy GURPS/ Alpha Centauri

This is from my readme file and the latest version(1.13) of Galciv.

## Sound related problems ##
Our internal testing found some specific areas where the game can crash. Here are the scenarios:
1) If you are running Windows 98 or Windows ME, make sure you have sound acceleration enabled.
2) Make sure you are not using the DEBUG version of DirectX 8 or 9.
3) Make sure you have the latest sound drivers


I'd try checking to make sure none of these are you prob to start with. You might even try to uninstall and start over with a fresh install of the game...never know, could be something didn't install properly the first try.

Good luck

	10-01-2004 00:59									#3
	Still not working Support Apolyton buy from Amazon

<<## Sound related problems ##
Our internal testing found some specific areas where the game can crash. Here are the scenarios:
1) If you are running Windows 98 or Windows ME, make sure you have sound acceleration enabled.
2) Make sure you are not using the DEBUG version of DirectX 8 or 9.
3) Make sure you have the latest sound drivers>>

I tried the above and nothing worked. I already have Sound Acceleration enabled; I am not using hte DEBUG version of DirectX 8 or 9 and have updated Sound Drives.

I actually had the same problem with the demo, so I'm sure it's not an installation problem.

Oh, and I have to reboot because the system locks up (the mouse pointer will move, but ALT-TAB and CNTL-ALT-DELETE do not work).

Anyone have any other ideas?

Thanks again.

	10-01-2004 08:09									#4
	Suffering from ads?

http://apolyton.net/forums/showthre...&threadid=82230