20-02-2004 20:03									#1
	video problems Support Apolyton

I have civ 3 gold edition and have never had any problems playing it untill i recently bought a new video card for my pc.I had a tnt 2 and now have a 64 meg geforce 4.the game plays the intro and then the screen goes black.can hear the music but cant see a thing.
I emailed Atari but they havent got back to me.If anyone can help i would appreciate it.I am suffering withdrawal systems!!I need to play the game!!! lol

	22-02-2004 16:17									#2
	Enter the AD-FREE zone

err freakishly i also have the very same problem... intro plays fine then screen goes blank as it goes to the menu..only get sound.

Using Abit Siluro Gf3 Ti200DVI on XP. Pretty sure i have the most up to date driver for it... However i suspect its not to do with the GPU as i installed my old video card and had just as much joy...



So...looks like i will be suffering the withdrawl symptoms also... Hang in there patrol!

	22-02-2004 19:50									#3
	Support Apolyton, pre-order Civilization IV

At least you guys get sound. All I get is the intro, black screen, return to desktop, black screen again, and then get kicked out to the desktop. I'musing a Radeon 9000 card and I've jumped through all the hoops on Atari's tech support website but still nada I fired of a request for help and I'm now waiting somewhat less than patiently for a reply. I haven't even gotten one of those automated replies from them yet,

If there is anyone out there who has had these problems please help us!! It seems that Atari lost interest in the customers as soon as they got our money.

	24-02-2004 16:58									#4
	Support Apolyton, buy Galactic Civilizations

I finally got a response from Atari and they tld me o get a new driver for my monitor.there is no driver for my monitor and considering that I had no problems with my old video card wouldnt you assume that the problems are in the video card setup and not the monitor that used to work fine with old video card.Oh well I'll email them again and hope I dont get the same response

	05-03-2004 16:36									#5
	Put an end to popups!

quote: Originally posted by eusouazul err freakishly i also have the very same problem... intro plays fine then screen goes blank as it goes to the menu..only get sound. Using Abit Siluro Gf3 Ti200DVI on XP. Pretty sure i have the most up to date driver for it... However i suspect its not to do with the GPU as i installed my old video card and had just as much joy... So...looks like i will be suffering the withdrawl symptoms also... Hang in there patrol!

	05-03-2004 16:42									#6
	video problem fixed Support Apolyton or Terrorists Win

Finally fixed the problem with no help from Atari.
The way to get the game working is to do a right click on an empty spot on your desktop then click properties,settings,advanced,adapter,properties and then down bottom of page disable device.Need to restart pc and then game will run.Only annoying part is you then have to reinstall video card if you need it for other games.But this does fix the problem.Happy conquering!

	06-03-2004 00:10									#7
	Support Apolyton, buy Call to Power 2

I really hate the knee jerk reaction to get new drivers. This shows lazyness. I understand getting a base line, but Civ is not a state of the art grahpics intense game. The handed me that crap at the time I had a 9800 PRO that was brand new. IOW no new drivers were possible.

I resolved the problem, with the same video card and drivers. It was the motherboard.