15-10-2004 19:01									#1
	Cannot Uninstall / Re-Install Game - Help! Support Apolyton buy from Amazon

I'm trying to load Civ III and Conquests on a laptop, which runs Windows 2000. A ways back I had tried to load just Civ III on this machine but had space problems and had to abandon the effort.

I've cleared space on this machine, but now when I load the Civ III cd the splash screen gives me the option to Uninstall or Re-Install. If I choose Re-Install it automatically starts the Uninstall process. If I double-click on the Set-up icon it does the same thing.

If I choose Uninstall, or let it continue with Uninstall after trying to Re-Install, it starts the uninstallation Wizard, runs for about 5 seconds (and 1% of the job, as shown on the graphic) and then tells me Uninstallation is successful. However, when I reload the CD it still seems to think the program is on my machine, cuz it gives me the Uninstall and Re-Install options again.

I tried manually deleting what Civ III files I could find, as well as doing the Add/Delete programs function through Windows, but nothing changes - the Installation program on the CD still seems to think Civ III is somewhere on my machine and will not give me a clean install option.

Can anyone tell me how to get this thing to Install correctly? Thanks for any and all help.

	30-10-2004 03:14									#2
	Put an end to popups!

I am having essentially the same problem and it's driving me crazy. Can anybody help???? Please ???

	30-10-2004 04:23									#3
	Suffering from ads?

You'll probably will have to dig into the register and remove all CIV3 references.

	30-10-2004 22:37									#4
	Got spare money?

Many thanks for replying.

I've tried to searching for everything I can find in the registry with "civ" or "infogr" or "firaxis" , and then deleting what is part of Civ3, but I still don't have any joy.

Whne I'm trying to install an Error message always comes up:
error extracting support files: access is denied

Is there something in the hidden folder "Installshield Installation Information" I should remove - if so , what?

	31-10-2004 04:47									#5
	Increase the size of your Attachments

Have you tried installing it in a different folder or partition?

	31-10-2004 14:25									#6
	Suffering from ads?

Problem solved. I realised that Civ3 was still showing up the "Add or Remove Programs" list and couldn't be removed from there in the normal way.

I had a look at www.theeldergeek.com for inspiration which listed which bits of registry to look at.

I found what I was looking for in

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr
entVersion\Uninstall

but it didn't show up in the 'easy to read' list of programs there. Instead I had to look inside each of the folders with alphanumeric names inside curly brackets until I found one with a reference to Civ3 - and then I deleted it.

Thanks for helping