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johndmuller
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Capitol Hill, Colony of DC
Feb 2001
time: 00:15
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Markos,
I've been mildly pleased by the new look and mildly annoyed by the degraded responsiveness since you upgraded the site. One thing that has been especially lacking, however, is straight talk and open mindedness about the extent and causes of the poor response that afflicts the site quite often.
For example, it took 142+ seconds to load this Reply form, which I hope you will admit is rather "lite", the main graphics being the smiles and the advertisements (the last of the smiles, btw, was seemingly responsible for 15-20 of those seconds).
Most of those 142+ seconds were NOT lost to the difference between my 56k modem and faster connections, as there was ZERO line activity during most of that download period - the page was download in 3 or 4 WIDELY separated batches of reasonably continuous activity. Had all that activity occurred without the long pauses, it would have downloaded the page in a quite reasonable time.
The 142+ seconds only reflects the time that elapsed AFTER the download has begun - presumably the counter is one of the first objects to download - but NOT the often EQUALLY LONG period of time which transpires BEFORE anything is downloaded.
This is occurring on a Monday, at shortlly after 2PM EST, which may be a heavy period in Europe, but is hardly peak time in North America and I presume that it is some 3 - 6 hours before your weekday peak usage period.
The slowdowns started after the changeover to the new system.
To date, I have seen the following reasons offered for the poor responsiveness:
1) Excessive use of the pretty new features by users not selecting "Lite";
2) Use of poor and/or slow connections at user end;
3) Heavy use of Apolyton by patrons (i.e. peak periods);
4) Competition at Apolyton end for bandwidth with unnamed site(s).
Suggestions from the user community that the servers or the database engine may be underpowered or overutilized have been VIGOROUSLY DENIED or DISMISSED by alleging that the servers and database are DEFINITELY NOT the problem.
NONE of the 4 stated culprits explain the observed problems. Unless there was some coincidental change in the network situation at the time of the changeover, the only thing that seems to be left is the NEW SOFTWARE. Is that the problem?
Whatever is causing the difficulties, nothing is served by trotting out the same old nasties when they are really not the problem; it makes it look like you are just putting out a smokescreen instead of taking an objective look at the situation. We all appreciate that it is sometimes hard to root out some of these problems, but a little less denial would be a better approach toward building mutaual understanding.
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Spekter
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Kelowna, BC, Canada (California North)
Jan 2000
time: 21:15
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Time of day: 14:38 (PST, GMT -7 or -8 I think)
Connection: Cable
Style: Default
Users On: ~130
Page Loading Time: 459.89 seconds and the smileys and other small image files still hadn't loaded
Page Reply Time: 699.03 and still waiting for some smileys and stuff
<hr>
Ping:
Pinging apolyton.net [204.138.239.69] with 32 bytes of data:
Reply from 204.138.239.69: bytes=32 time=91ms TTL=245
Reply from 204.138.239.69: bytes=32 time=111ms TTL=245
Reply from 204.138.239.69: bytes=32 time=112ms TTL=245
Reply from 204.138.239.69: bytes=32 time=109ms TTL=245
Ping statistics for 204.138.239.69:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 91ms, Maximum = 112ms, Average = 105ms
<hr>
Tracert:
Tracing route to apolyton.net [204.138.239.69]
over a maximum of 30 hops:
1 25 ms 26 ms 26 ms 24.77.220.1
2 25 ms 26 ms 22 ms rd1ht-ge8-0-0.ok.shawcable.net [24.67.224.7]
3 59 ms 34 ms 30 ms rc1wh-atm3-0-3.vc.shawcable.net [204.209.214.193]
4 54 ms 33 ms 32 ms dis4-vancouver-pos11-0.in.bellnexxia.net [206.108.110.177]
5 69 ms 35 ms 33 ms core2-vancouver-pos9-1.in.bellnexxia.net [206.108.101.69]
6 109 ms 88 ms 91 ms core1-toronto12-pos8-0.in.bellnexxia.net [206.108.101.181]
7 113 ms 87 ms 87 ms core1-toronto12-pos5-0.in.bellnexxia.net [64.230.242.193]
8 126 ms 88 ms 90 ms core2-hamilton14-pos1-0.in.bellnexxia.net [64.230.241.126]
9 129 ms 93 ms 90 ms dis4-hamilton14-pos5-0-0.in.bellnexxia.net [64.230.241.106]
10 122 ms 92 ms 88 ms 204.138.239.66
11 118 ms 97 ms 91 ms apolyton.net [204.138.239.69]
Trace complete.
<hr>
Understand that I'm not whining, here. I'm just trying to help get things straightened out. This cannot be right. Maybe one of the add servers is holding things up somewhere? Submitting now, wish me luck...
Last edited by Spekter on 21-08-2001 at 03:06
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20-08-2001 03:32
Attachment: 
Attachment: 
) but allows me to read whilst another page loads.
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