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Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 21:45
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How stupid can people be? Support Apolyton, buy Galactic Civilizations

Has anyone heard a more stupid story than the one below? On how stupid non-technological people can be, when it comes to computers...

I've read a story on some danish homepage, where it goes like this:

code:
WordPerfect Customer Support TECH: "Welch Hall computer assistant; may I help you?" CUST: "Yes, well, I'm having trouble with WordPerfect." TECH: "What sort of trouble?" CUST: "Well, I was just typing along, and all of a sudden the words went away." TECH: "Went away?" CUST: "They disappeared." TECH: "Hmm. So what does your screen look like now?" CUST: "Nothing." TECH: "Nothing?" CUST: "It's blank; it won't accept anything when I type." TECH: "Are you still in WordPerfect, or did you get out?" CUST: "How do I tell?" TECH: [Uh-oh. Well, let's give it a try anyway.] "Can you see the C:\> prompt on the screen?" CUST: "What's a sea-prompt?" TECH: [Uh-huh, thought so. Let's try a different tack.] "Never mind. Can you move the cursor around on the screen?" CUST: "There isn't any cursor: I told you, it won't accept anything I type." TECH: [Ah--at least s/he knows what a cursor is. Sounds like a hardware problem. I wonder if s/he's kicked out his/her monitor's power plug.] "Does your monitor have a power indicator?" CUST: "What's a monitor?" TECH: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?" CUST: "I don't know." TECH: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?" CUST: [sound of rustling and jostling] [muffled] "Yes, I think so." TECH: "Great! Follow the cord to the plug, and tell me if it's plugged into the wall." CUST: [pause] "Yes, it is." TECH: [Hmm. Well, that's interesting. I doubt s/he would have accidentally turned it off, and I don't want to send him/her hunting for the power switch because I don't know what kind of monitor s/he has and it's bound to have more than one switch on it. Maybe the video cable is loose or something.] TECH: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?" CUST: "No." TECH: "Well, there are. I need you to look back there again and find the other cable." CUST: [muffled] "Okay, here it is." TECH: "Follow it for me, and tell me if it's plugged securely into the back of your computer." CUST: [still muffled] "I can't reach." TECH: "Uh huh. Well, can you see if it is?" CUST: [clear again] "No." TECH: "Even if you maybe put your knee on something and lean way over?" CUST: "Oh, it's not because I don't have the right angle--it's because it's dark." TECH: "Dark?" CUST: "Yes--the office light is off, and the only light I have is coming in from the window." TECH: "Well, turn on the office light then." CUST: "I can't." TECH: "No? Why not?" CUST: "Because there's a power outage." TECH: "A power--!?!" ...[AAAAAAARGH!]


Has any of you, an even dumber situation than this?

chegitz guevara is offline chegitz guevara
King
Ft. Lauderdale, FL Communist Party of Apolyton
Jun 2000
time: 00:24
  Old Post 20-12-2002 21:46 Visit chegitz guevara's homepage!
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Increase the size of your Attachments

I think I first read that 6 years ago. Nothing ever dies on the internet.

Drake Tungsten is offline Drake Tungsten
Prince
Knee deep in alien womyn...
Oct 2001
time: 14:24
  Old Post 20-12-2002 21:48
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#3 Report this post to a moderator
Put an end to popups!

N.E.R.D. kicks ass...

FrustratedPoet is offline FrustratedPoet
Emperor
All Glory To The Hypnotoad!
Mar 2002
time: 05:24
  Old Post 20-12-2002 21:50 Visit FrustratedPoet's homepage!
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Last edited by FrustratedPoet on 20-12-2002 at 22:03

Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 21:50
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Enter the AD-FREE zone

Yeah, I've also read this many times before, but this one is the best I've heard, so I thought that maybe someone had an even better story than this?

FrustratedPoet is offline FrustratedPoet
Emperor
All Glory To The Hypnotoad!
Mar 2002
time: 05:24
  Old Post 20-12-2002 21:51 Visit FrustratedPoet's homepage!
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#6 Report this post to a moderator
Enter the AD-FREE zone

erm .... actually that looks like a soft-porn site now .... don't click that link!

ColdWizard is offline ColdWizard
King

Feb 2000
time: 00:24
  Old Post 20-12-2002 21:55
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quote:
Originally posted by FrustratedPoet
erm .... actually that looks like a soft-porn site now .... don't click that link!


so you bring attention to it by posting again rather than editing it out? how appropriate given the thread title

FrustratedPoet is offline FrustratedPoet
Emperor
All Glory To The Hypnotoad!
Mar 2002
time: 05:24
  Old Post 20-12-2002 21:57 Visit FrustratedPoet's homepage!
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#8 Report this post to a moderator
Tired of ads?

It wouldn't have been funny if I edited out the link, would it?

Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 22:01
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quote:
Originally posted by ColdWizard
so you bring attention to it by posting again rather than editing it out? how appropriate given the thread title


FrustratedPoet is offline FrustratedPoet
Emperor
All Glory To The Hypnotoad!
Mar 2002
time: 05:24
  Old Post 20-12-2002 22:04 Visit FrustratedPoet's homepage!
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#10 Report this post to a moderator
Help yourself to an AD-FREE life

whatever

ColdWizard is offline ColdWizard
King

Feb 2000
time: 00:24
  Old Post 20-12-2002 22:05
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#11 Report this post to a moderator
Put an end to popups!

leave it in, be funnier still if you got banned

FrustratedPoet is offline FrustratedPoet
Emperor
All Glory To The Hypnotoad!
Mar 2002
time: 05:24
  Old Post 20-12-2002 22:08 Visit FrustratedPoet's homepage!
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[fez mode]

why do you all hate me? why do you make fun of me?

[/fez mode]

Urban Ranger is offline Urban Ranger
Apolyton Duke of Off-Topic

Donate to the Red Cross
The City State of Noosphere, CPA special envoy
May 1999
time: 13:24
  Old Post 20-12-2002 22:14
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#13 Report this post to a moderator
Tired of ads?

Also heard one where a Compaq tech support cursed at a clueless customer.

Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 22:15
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Increase the size of your Attachments

Nice

Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 22:17
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Here's another nice classic:

code:
Customer: Where can I get a BIOS upgrade for by 286 computer? Tech: The unit should have been shipped with the latest bios. Customer: Well I upgraded the processor myself, and my computer doesn't seem to work. Tech: What did you upgrade the processor to? Customer: I upgraded it to a 486DX-50. Tech: Sir... The 286 chip is soldered on the motherboard! Customer: I know, I took out my handy soldering iron and took it out and put the 486 on myself. Tech: Sir, the 486 is bigger than the 286. Customer: I know, I had to use quite a bit of solder to solder the extra pins together. Tech: Sir I have to put you on hold for a second. the Tech laughed so hard he almost fell out of his chair.

Provost Harrison is offline Provost Harrison
Emperor
The farce is strong with this one.
Feb 2000
time: 05:24
  Old Post 20-12-2002 22:23
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Yeah, it is amazing the stupidity you can get. You know, if I'd have been that techie in the first post I would have felt compelled to find his address and go and beat the sh*t out of him with a bat, leave him dead, and do my bit for evolution

Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 22:27
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Well... he also mentioned, that he really wanted to tell the customer to pack the computer and return it to the store, with the words: "I'm to stupid to use a computer"... but he didn't, since it was his boss's wife (or someone close at least)

orange is offline orange
Emperor
It doesn't matter what your name is!
Feb 2000
time: 00:24
  Old Post 20-12-2002 22:32 Visit orange's homepage!
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#18 Report this post to a moderator
Increase Your PM Length

sounds fake...but funny

Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 22:37
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From what I know, that site, tries to keep the stories real (eliminating the fake stories), but of course, there's always a chance for the stories to be fake... but IF that story is real... well, then there's much to learn about stupidity yet

Inverse Icarus is offline Inverse Icarus
Emperor
flying too low to the ground
May 2001
time: 00:24
  Old Post 20-12-2002 22:52 Visit Inverse Icarus's homepage!
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#20 Report this post to a moderator
Lose 30 kilos (of popups)

response to title:

in a word, mindbogglingly.

Locutus is offline Locutus
ACS CTP1/2 Manager & Civ4 Co-Manager
Hengelo, The Netherlands
Nov 1999
time: 06:24
  Old Post 20-12-2002 23:01 Visit Locutus<br><img src=/forums/images/staff-icon.gif>'s homepage!
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My all time favourite - not necessarily a stupid person (just clueless), but very funny:

quote:
I'm working as a tech support person at a Finnish newspaper printing and publication house, and we have several reporters that submit their files via a dial-in modem line directly to our layout system.

Once one of the reporters wanted to call the tech support because the modem wasn't answering his calls, but the call was answered by a computer illiterate.

Reporter: "It seems that...eh, modem's out again."
Computer Illiterate: "Oh, just a minute. I'll go look for him."

He proceeded to page the whole company through the central P.A. system.

Computer Illiterate: "Mr. Modem, Mr. Modem, there's a call for you."

My co-worker intercepts, trying hard to keep a straight face.

Co-Worker: "Mr. Modem is on vacation. He won't be back till August."

The computer illiterate returns to the phone and tells the reporter that our modem is on vacation till August.


This one and a gazillion others on the website every Technical Support employee should read.

OneFootInTheGrave is offline OneFootInTheGrave
Prince
Kuzelj
Nov 2000
time: 05:24
  Old Post 20-12-2002 23:07
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Ari Rahikkala is offline Ari Rahikkala
King
Unreported loss of streaming in atomic read operation
Oct 1999
time: 07:24
  Old Post 20-12-2002 23:22 Visit Ari Rahikkala's homepage!
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#23 Report this post to a moderator
Put an end to popups!

The proper answer to this thread's title is always: "Stupider than the example that you will give implies."

That said, I maintain that there are actually very, very few people in this world who really are truly stupid. I also maintain that there are very, very few people in this world who never act stupidly. The vast majority is quite senseful in most cases but sometimes seem shockingly stupid due to lack of information or human error. There are, however, much more truly stupid people than people who are never stupid.

(as an example of stupidity manifesting itself only in some cases, right now I'm between switching kernels (yes, I do it for fun - and for performance ) and didn't care to start X when I came to Apolyton. Thus I'm writing this reply in Lynx. Now using Lynx is not quite intuitive, and neither is configuring and compiling a kernel, so I can pretty safely believe I'm not really stupid. However, at least this version of Lynx has a bug which prevents posting to Apolyton without using an ugly workaround (attaching a file). So an empty .txt attachment will come with this post. I could have easily decided to use eLinks instead of Lynx, but... well... I was just being stupid.)

Attachment: /home/ari/tyhja.txt
This has been downloaded 3 time(s).

Guynemer is offline Guynemer
King

Donate to the Red Cross
Gotta have more cowbell!
Mar 1999
time: 00:24
  Old Post 20-12-2002 23:53
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#24 Report this post to a moderator
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How stupid can people be?

Have you seen who we Americans elected as President?

Adagio is offline Adagio

Emperor

Jun 2001
time: 06:24
  Old Post 20-12-2002 23:57
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Hmmm... I guess that answers the question


-But I was trying to keep this to only talking about computer-related stupidity... real world stupidity is much worse-

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