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Amadan
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orange is correct, AOL will not meekly go away, esp. if you have logged back in after having called to cancel. I work for an ISP and get complaints from customers all the time about AOL and their billing practices.
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HolyWarrior
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quote: Originally posted by Sn00py
wow, aol is even worse than I imagined. |
quote: I don't know, I can imagine quite a bit--Han Solo |
Last edited by HolyWarrior on 01-02-2003 at 05:41
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korn469
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Poetic Justic
Apr 1999 time: 00:25
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here is what happened to me
my internet provider went dead for like a week and i had an AOL disk that i installed on my computer giving me a free month, but when i signed up i found out that the only dial up number was long distance, so i called and canceled my service with them, but they said that they would give me another free month to change my mind, i said don't bother your dial up number is long distance, and my normal will be back up so go ahead and drop me, and they said to call back and cancel again at the end of my second free month, so the second month comes around and they charge me for it eventhough it is supposed to be free
i called them back, and was quite adamant that they had charged me for their service even though i didn't use it, despite i had already told them to cancel the service, and worse yet that the second month was free...they said ok we'll stop billing you
next month they billed me again!
i was on the phone for like an hour *****ing and yelling, but something finally must have sunk in after i was shuffled around to like 10 different customer service representatives, because after that they didn't bill me anymore
but serious i used their serive like 5 minutes on the first day and that's all, and i had like the 1000 hours/first month free deal, and i didn't log back on or use it anymore after that, and that was before i called and canceled
AOL - the dark side is strong with them
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