 |
|
Comrade Tassadar
|
|
America used to be pretty good.
But then its populace become uberignorant, uberarrogant, and such....But we've gotten into the business of importing everything (even our educated populace is imported) and thus, we prosper.
|
|
|  |
 |
|  |
 |
|
Pekka
|
 |
em seu burro dos pais!
Feb 2002 time: 07:34
|
|
che, you know what bothers me in here very much? It's not the half assed job, it's the lacking of customer service. The biggest companies, ISPs that also are phone operators and big companies, they don't have a customer service than phone one from like 9AM to 4PM. What's with that? Most problems occure after 4PM. It's just nasty, because that's when everyone gets from work and uses their internet connection, failing, you can't call anyone.
They are too big of a company to let this go down like this. It gives an impression where they don't give a crap about their customers. If I had other options, I'd change in a heart beat. And there comes the other problem: lack of competition. There is no challengers, because they own every damn cable already and the new ones would have to rent those, automatically losing the competition. And because of this, they can keep ignoring customers and having 0 amount of campagns, 0 marketing, 0 everything.
The quality of service is poor, when there is no competition, adding high prices too and lack of options.
This is just one example of clear monopoly situation what should be illegal, and is.
|
|
|  |
 |
|
Caligastia
|
|
There are plenty of non-Americans doing half-arsed jobs, believe me.
|
|
|  |
 |
|
Pekka
|
 |
em seu burro dos pais!
Feb 2002 time: 07:34
|
|
And I feel that in order to have a good succesful business you need to have satisfied customers. You need to take care of them even after they are not your customers. So they get a good taste in their mouths after they leave your services. Not the 'I'll avoid those mofos if I can'. What I want to see is quality product, quality customer service, quality managment, quality marketing and I want to see campagns, I want to see options in everything the customer might want to do, I want to see special treatment for old customers, I want to see good strategy with realistic plans how to take on the world, I want to see unique idea, I want to see quality implementation of that plan and strategy, and I want to see good networking where you can put out packages with the help of partners to make really killer product packages and sales, I want to see workers treated with respect they deserve, I want to see managment actively going to the field, I want the latest researches of the markets, I want to see forever going product development, I want to see special deals for big customers where they can see how we do research and how their product is coming up, I want to see quality shipment with many options and I don't want to see any excuses and if it fails on one of these simple things, it's utter **** and I despice it.
|
|
|  |
All times are GMT. The time now is 05:34. Apolyton Time is 00:34. |
top of page
|
| archivepost |
|
Forum Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
|
HTML code is ON
vB code is ON
Smilies are ON
[IMG] code is ON
|
|
|
|
|
|