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Wiglaf
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Cambridge
Dec 2000 time: 23:15
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I'm just annoyed that everytime someone from firaxis posts, we all say something like "a god has spoken" or "we aren't mad at you". When a gaming company gets you to think they have a one-on-one relationship with the consumer, they secure your trust and then your fifty bucks. If I worked as a programmer for a major release, I probably wouldn't care if one of 10,000 users on apolyton was angry at me or thought me a deity.
Time for someone to answer the question. We were all yelling "I'm not buying the game if they don't put MP in" and stuff like that 24 hours ago. Mike posts, directing us to the ATCT link, and it's quiet time. Even the mighty Yin fell victim and bowed to Mike upon direct confrontation. 
Granted, I don't expect a press release from him. But judging by some poster's reactions, we got one. What I read was something like:
"Hi, programmer checking in. Can't answer question, email our PR people. Civ3 is going to be great."
guys, we need an answer eventually. all these marketing gimmicks firaxis is pulling on us shouldn't be forgotten because one of their programmers posts an obscure message. hats off to him, because he seems to be a nice guy. but don't get suckered, it's your money and you have a right to get an answer for it.
I would offer an observation that it isn't usual business practice for workers to discuss an ongoing project openly to the public. Therefore the only reason for it in my mind is PR all the way. hope I'm wrong though, but it makes sense.

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tniem
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Hope College
Apr 2000 time: 00:15
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quote: guys, the truth of the matter is we still don't have an answer, yet the crowd is calmer and the small riot has faded away. Welcome to the joys of PR, and you all fell for it. |
Actually I am one of the people that was practically rioting a week ago over MP. It is just hard to get all riled up about a game when I watched in horror as thousands of my fellow countrymen were slaughtered. So yes I am going to continue to ask for MP and say that I am worried about it. But my anger/dedication/furry is just not there.
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Leonidas
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As far as I know no one has bowed to any pressure.
The evidence remains the same:
1) There is a lid on information from Firaxis regarding MP.
2) It seems clear that MP won't be in the Oct release of the game. If you want MP then buy the game in the Spring when the "Gold Edition" is released.
3) I'm disappointed but I'm not angry about it. Obviously the publisher is calling the shots. Just take a look at the MoO3 forum. Same thing happening there.
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Wiglaf
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Cambridge
Dec 2000 time: 23:15
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quote: i hvae come to the conclusion that you are highly over-reactive and confrontational about everything. you need to calm down |
I take it you are referring to glonk's antitrust topic. I don't think I was overly confrontational there. that's about as polite as it gets when you're talking about a hot issue like that in the OT - no swearing, insults, etc. I don't see where I crossed a line here or there....
In any case I think it's too bad Mike isn't giving us the info we asked for. Of course it isn't his fault, but directing us to a PR link isn't a massive revelation, and it did not deserve all the praise it got. Mike has a job, he's asking for our $50-$70 - we deserve an answer.
So instead of 'thanks, keep up the good work' we should keep on saying what we always were: all this silence from firaxis and their ulterior motive behind a quick October release shouldn't just be shrugged off because of a forum post. Mike seems like a nice guy, but he is - any way you slice it - doing PR. Too bad I'll be flamed for it, but that's my opinion.
and once again, since mike cannot disclose information, and since he has long hours, I doubt he would be at apolyton for any reason other than PR. normally, chatting about a game you're making isn't a sound plan for a game company.
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Wiglaf
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Cambridge
Dec 2000 time: 23:15
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quote: Mike is not asking for our $
The company that he works for does.
If we deserve an answer, it's from the companies that develop and publish Civ3, not a from a from someone whose job description doesnt include giving official answers to our questions.... |
mike is asking for our money, he needs it to feed himself. in order to boost profit, answering upset consumers on a pretty populated message board is very reasonable...only you cannot discuss anything not already covered by the higher ups.
So when mike posts, "ask the PR guys", he's essentially saying you won't get an answer - at the same time, though, he managed to shut all of the people previously complaining right up.
in other words, mike's posting makes firaxis appear involved in the community, and that sure doesn't hurt. we know the same information (or lack thereof) now as we did before he posted, only no one's upset anymore.
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MarkG
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Grand Lord of Apolyton, Owner of all this land as far as the eye can see
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quote: Originally posted by Wiglaf
mike is asking for our money, he needs it to feed himself. | firaxis feeds mike, not you and me. he is an employee not a company. 
quote: So when mike posts, "ask the PR guys", he's essentially saying you won't get an answer | no, he is just saying "it's not my job to make such announcements". if you send a complaint mail to mike about mp and dont get answer, you have no reason to complain. if you send a message on the feedback page or whatever they have on the site and dont get any kind of answers, you do have a reason to complain
quote: we know the same information (or lack thereof) now as we did before he posted, only no one's upset anymore. | actually, the discussion on MP had nearly died several days before mike's post....
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tniem
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Hope College
Apr 2000 time: 00:15
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quote: Originally posted by Wiglaf
mike is asking for our money, he needs it to feed himself. in order to boost profit, answering upset consumers on a pretty populated message board is very reasonable...only you cannot discuss anything not already covered by the higher ups. |
No he is not. That is not how it works. He is hired to make the game's code. He is being paid. He has a job until the company folds or fires people. So him doing good work is important. But if the game doesn't sell it won't be his fault and if he did good work he can find another job. In your company, are you responsible for the company's bottom line? No, it might impact you but it is not necessarily your job. He is just doing his job which has nothing to do with sales.
quote: So when mike posts, "ask the PR guys", he's essentially saying you won't get an answer - at the same time, though, he managed to shut all of the people previously complaining right up. |
What he is saying is that it is not his job to answer the questions. He is telling us he is reading what we have to say but that he cannot give out info that he is not allowed to do. Which is the proper answer. And while we may not get an answer from the PR, if he is doing his job we will not get an answer from him so he is giving us the proper people to talk to.
quote: in other words, mike's posting makes firaxis appear involved in the community, and that sure doesn't hurt. we know the same information (or lack thereof) now as we did before he posted, only no one's upset anymore. |
And I am telling you that your wrong. I am still mad about the whole situation. But there is nothing I can do or he can do. So what am I supposed to do? Continue yelling at a guy that can't answer us anyways? Alright you do that but I am not going to waste my time.
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Fallen_Avatar
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Catch 22...don't post, and you'll alienate the customers...
Tell then no MP...you'll alienate customers...
Say nothing, but promise great things are on the way...and the drones may well stop complaining...
Which way did you think they'd go?
May sound cynical...but I was promised patches for Ultima 9 and CtP II...both games were left broken and incomplete. Now if Origin and EA can let you down...what makes you think I'll have any more faith in Firaxis?
-Fallen_Avatar
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Wiglaf
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Cambridge
Dec 2000 time: 23:15
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quote: doubt it.
i know of people from the ctp2 team who instantly found jobs in other companies no matter it's failure... |
maybe mike will be as lucky, or maybe he won't. Bottom line: he wants us to buy civ3. Having programmed for a big hit is better than working on a dud, anyway you slice it.
the point of my rant is simple: mike gave us a PR statement, not an actual response. Is that his fault? Maybe, probably not. Does it deserve a 'thanks, keep up the good work, we love you'? Nope. If anything, it deserves more pressure for an answer.
there are disclosure agreements programmers sign, right?
quote: While, Mike may be having a business motive behind his posting all his posts should be appreciated. |
ahh, but his recent one was more of a jab at our intelligence.. "email our PR guys". who's he kiddin? If there is a business motive, which there is, I don't think we should heap on the 'he loves us, he really does' praise just yet
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Wiglaf
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Cambridge
Dec 2000 time: 23:15
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quote: dont think they actually something like that, but you can be sure there rules on what they discuss in public. and under these rules, it is certain he has no "right" to discuss such a big issue perhaps when the company hasnt even decided what is going to be done.
therefore, what will more "pressure" towards mike do in this case? nothing at all |
the alternative is to dump on praise, and that just isn't justified. more pressure would transmit the message that delaying a response to rack up preorders isn't going over well with the people - the same people they want to look like happy neighbors to.
Ask the civ team would probably get filtered out. They only read a handful of letters, censored to bits. Granted, yelling at Mike would accomplish little, but it'd do worlds more than just "thanks, you're a god to me man".
No need to yell, actually. Just a polite "that's not good enough, Breitkreutz" would suffice.
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