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Asher
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Calgary, Alberta
Nov 1999 time: 22:18
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Because yesterday they said they fixed it and they'd update the client by "tomorrow at the latest".
The bastards should know better to not be so definite, then miss it. You think they'd have learned that from the release date spectacle.
One of the first things I learned on my job is to NEVER give a definite date for ANY future release/patch. ALWAYS say you're "targetting" a date or something along those lines. To say you'll definitely have it out there breaks a promise to your customers, a huge no-no.
And I'm angry because I'm not playing the game until they fix this. There's 2 PCs in this house playing it, both are affected -- I don't think it's a "small" number of users, and I don't know how this got past beta testing. Every minute or so, the game drops to 2-3fps (I've nearly gotten killed a few times because of it), the sound stutters, and it totally ruins any immersion.
I'm pissed off because the game was way late, it took me about a day to play the game after I installed it, and now the game doesn't even run properly.
They need to get a crash-course in how to satisfy your customers...
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