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Capt Dizle
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If you find out let me know. Sometimes I'll start outlook and it won't respond and I haven't been able to fix it no matter what I do. But if I wait long enough it will finally open and operate correctly for about a month before going wacky again. Sometimes it hangs for a day or two before it loads properly.
I probably need a patch or something.
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MichaeltheGreat
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Apolyton Grand Executioner
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mooning the house that Ruth built.
Oct 1999
time: 21:22
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Outlook2000 has a few, uh, "interesting" peculiarities, at least under NT type OS's.
One thing is that is that it sometimes runs in multiple processed - when you hit F5 or the Send/Recieve menu item, the part of Outlook2000 that queries mail servers launches in it's own process. If you have multiple accounts, do a send/receive, and close the main Outlook window (to end the program) before the send/receive finishes, the main Outlook program closes but doesn't terminate the child process. Next time you try to run Outlook, it recognizes itself (or what it thinks of as itself) in the orphan process, and then fails to finish loading itself, leaving two orphan processes. 
Then people launch again, and again and again.
If you have NT/2k/XP, you can Ctrl-Alt-Del for Task Manager, and switch to the processes pane to see if there are orphan Outlook processes. There are other creative options for making Outlook go nuts, too.
To get to Chowlett's question, it depends on if you're configured to use Exchange Server as well - for the average schmo on the street, all Outlook data are stored in a .pst file extension. The standard file name is Outlook.pst
That file is typically in the c:\windows folder if you've been running older versions of Outlook/Windows and upgraded, otherwise, if you're set up with network logons, running Win2K or XP, etc., then it's likely in something like C:\Documents and Settings\(either User or your login name)\Local Settings\Application Data\Microsoft\Outlook
If you run Outlook to connect as an Exchange Server client (assuming you're talking about a work comp instead of a personal desktop or laptop), the file locations are similar, but you have different files for inbox, etc., with different extentions than .pst
To clear and restart the mail accounts, you need to do it from Outlook - Tools - Accounts then select the account and click Remove.
Since you're using IMAP folders, also check the properties of the folders (to see the files used to store them locally), and check the Tools - IMAP Folders menu item as well.
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OneFootInTheGrave
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Kuzelj
Nov 2000
time: 05:22
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quote:
Originally posted by Chowlett
So, since I'm not using it as an exchange server, and since I can't keep the thing open long enough to adjust the accounts, I should look for and delete the appropriate .pst file, is that correct? |
I am not sure what are all the settings stored in *.pst, however I wouldn't think that MS outlook automatically makes the connection. I would assume that the error is somewhere else. In registry or some other system file that is somehow connected to MS outlook. But give it a try, juist instead of deleting, just move the file.
Reason being in *.pst all your old e-mails that you kept are saved, and when you for example install a new version of MS Outlook on your PC (if you have dual boot for example) you can connect to your *.pst that the othere system has created and use the same file to connect to and continue storing all your e-mail without splitting up the folders etc... ensuring contiuity.
That is one of the useful features, and as you have to make the connection manually, and ms outlook functiones perfectly with the new *.pst file it has created I am not sure if some special settings are stored there that may mess up your present Outlook configuration.
However without losing the data move the *.pst file to another directory, as it will be the same as if you deleted it for the program, and you will be able to connect to it later to retrieve old e-mail in case this helps (if you want to try that).
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21-10-2002 22:16
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